frequently asked questions

What is Tether/USDT?

Tether is the most popular stablecoin in the cryptocurrency market, designed to maintain a price of $1 US.

What is Dirham/AED/Dhs ?

Dirham, also known as Dhs. is the official currency of the United Arab Emirates. The dirham is subdivided into 100 fils. Pegged to the US Dollar at the stable exchange rate of 1 USD=3.6726 AED, Dhs. has been one of the most stable fiat currencies in the world.

How can I buy USDT?

Once you credit up your AED wallet, you can use the DHS.market platform to purchase USDT online or walk in for our premium services at DHS Office in Dubai, the UAE.

How can I WITHDRAW my assets?

In order to withdraw your assets, customers will need to go to the withdrawal page of their dashboards and simply do the following steps:
1. Select the asset you want to withdraw
2. Select the address. Do not forget to write down the TRC20 address of your wallet when withdrawing your USDT.
3. Select the network.
4. Enter the amount of money.
5. Click on the Submit button and wait for maximum 24 hours on working days and 48 hours on holidays for the transaction to be completed.

How do i get my USDT address ?

1. - On the homepage of your wallet, select USDT TRC20
2. - Select "Receive."
3. - Right under the QR code, you will see your USDT TRC20 Wallet Address.
4. - Be careful to select the USDT TRC20 address and NOT your ERC20.
5. - Select "Copy" in order to copy your Wallet Address
How can I DEPOSIT Tehther / USDT?

In order to deposit USDT, customers may transfer their USDT to their provided DHS wallet address using the TRC20 network. Simply take the following steps:
1. Go to the deposit page on your DHS customer dashboard
2. At the middle of the page, you can see your wallet address or your QR code.
3. Copy the address or simply scan the QR code.
4. Paste the copied address into the transfer address of the wallet from which you are transferring your assets.
5. Wait for transaction to be completed. .

How can I DEPOSIT Dirhams / AED?

In order to deposit Dirhams, simply walk in for our premium services at DHS Office the UAE and credit up your account.

What are the DHS office operating hours?

DHS office operates 9-5 (GST) from Monday through Friday. Also, our online support chatbox is open to you 24/7.

What are our operating hours?

We operate Monday - Friday from 8:30 am - 5:30 pm

Where is the DHS office?

Our licensed, physical office offers matchless services six days a week at Office in Dubai, the UAE.

Where can I start trading? How do I get started?

Are you intrested in crypto and trading? You are already in . To get started, you need to first create an account by signing up at DHS . Once the fast and easy registration is complete, you are ready to go! Credit up, trade up and start your magical journey into the brave new world of cryptocurrency.

What information is required for registration?

Only your Email Address and your Full Name is required to sign up.

Why do I need to provide sensitive information to trade?

Customers are required to provide personal information for security reasons and identity verification. This allows our team to keep the platform safe from any sort of fraud or malicious activities.

Where is the safest exchange to buy & sell USDT in Dirhams in the UAE?

With a licensed physical office, DHS is a safe trading place to cash in and cash out both USDT and AED in the UAE.

What CryptoCurrencies can I trade on the DHS platform?

You can trade two of the most stable currencies on DHS. One from the fiat world ( AED) and one from crypto world (USDT).

How long does it take for a transaction to be completed?

Any transaction may take 5 to 15 mins. However, this time may vary based on the transaction amount and traffic of the network.

Can I withdraw my AED balance to any bank account?

You can withdaw your AED balance through your personal bank account as long as the amount does not exceed an equivalent of 10,000 US Dollars.

Are there any fees applicable in trading on DHS?

The DHS matchless 0.3 percent on trading Tether with Dirhams is now the lowest in the market.

What is the commision fee for depositing or withdrawing Tether?

The good news is that, at DHS, we charge zero, yes, zero commision fee for depositing or withdrawing USDT or AED.

How can I contact the DHS Team?

To get in touch with us:
1. You can give us a call (9-5 GST) 
2. Communicate through our online support chatbox (24/7)
3. Send us an email at [email protected]
4. Visit us at Office in Dubai, the UAE. If you still believe in face-to-face communication, our sociable staffers will be more than happy to be at your service.